Product Details

OPEN THE ENVELOPE is a wedding stationery boutique online store. We specialize in classic yet contemporary wedding invitations and offer an extensive and elegant range of couture stationery. We offer a myriad of finishing touches including motifs, typefaces, foil-stamped, embossed, laser cut, hard cover, laces, diamante buckles & ribbons, making our stationery suite distinctive, elegant & stylish finish. Create something personal, and beautifully printed with us today! Reach out to our friendly customer service for any further enquiries.

Purchase Timeline:
• After processing payment on Wedding.com.my, customers will receive an artwork draft according to the personalized details given
• Artwork Draft will be e-mailed to the customer within 7 working days
• Customer will have to personally sign on the “Artwork Approval Form” before proceeding for production and printing
• Production will take up to 14 working days

Disclaimer:
**The real color of the item may be slightly different from the pictures shown on website caused by many factors such as brightness of your monitor and lighting from image editing.

Shipping & Pick Up Option:

We ship all items by GDEX or an equivalent courier service, and a tracking number will be provided after payment and production of the item.
Kindly be informed of our shipping lead time below after payment is completed:

• West Malaysia (Peninsula Msia): 3 to 5 working days (excluding weekends & public holidays)
• East Malaysia (Sabah & Sarawak) : 6 to 10 working days (excluding weekends & public holidays)

Pick-up option is available at our Jaya One Showroom - Mondays to Fridays, 9:00am to 6:00pm (excluding public holidays).
Kindly make an appointment with our team at least one (2) Working Days in advance before collection
Contact or email our friendly staff at +603-79320050 / [email protected]
For certain personalized and customized items, longer lead time is required, therefore we advice ordering items 1 month ahead of your wedding to avoid disappointment.

Terms & Conditions:

• All items purchased on "Open The Envelope" are non-exchangeable and non-returnable.
• We currently do not accept any form of exchange and returns, unless, at an event, it is a fault on our own part. In such circumstances, we will pay for all postage incurred. If you have received a wrong or faulty order, please contact us at [email protected].
• "Open The Envelope" will ensure that correct items are mailed out.
• "Open The Envelope" products will be carefully inspected to ensure quality before mailing out.
• SALE items are strictly non-exchangeable and non-refundable.