Product Details

Kelvin Gems Premium Forever Pendant Necklace m/w AUSTRIAN ZIRCONIA

• Product : Necklace and Pendant
• Brand : Kelvin Gems
• Metal : 925 Sterling Silver
• Plating : Rhodium Plating (18K White Gold Plated)
• Stone : SWAROVSKI Zirconia (Austrian Zirconia)
• Setting : Bezel Setting
• Width : 7mm
• Height : 16mm
• Length : 40cm
• Clasp : Round Clasp
• Weight : 3.20g
• Stone Info : 1pc 6mm Round Pure Brilliance Cut 32/24 created stone

Packaging: Premium Box
This product is packed in our Exclusive Jewellery Box by Kelvin Gems that holds jewellery well in place and is safe for shipping.

Warranty
This purchase is entitled 3 months international product warranty from the date of purchase. We will also clean and polish your jewellery free of charge. Please keep your receipts for warranty

Care Instruction for Sterling Jewellery
With proper care, your fine quality Sterling Silver will last a lifetime. To minimize scratches and other damage, store your silver jewelry either in a cloth pouch or in a separate compartment in your jewelry box. Avoid exposing your silver to household chemicals when cleaning with bleach or ammonia, or when swimming in chlorinated water, as these chemicals can damage silver.

Shipping

GDEX Delivery to East & West Malaysia

We ship all items by GDEX or an equivalent courier service, and a tracking number will be provided after payment has been made.
Kindly be informed of our shipping lead time below after payment is completed:

• West Malaysia (Peninsula Msia): 3 to 5 working days (excluding weekends & public holidays)
• East Malaysia (Sabah & Sarawak) : 6 to 10 working days (excluding weekends & public holidays)

Terms & Conditions

7 Days Observation Period
Thank you for shopping at Kelvin Gems. You may enjoy 7 days of observation period on all our products from the date of purchase. You may exchange the purchased product if you find any defects in the product, but please ensure the product is in its original condition and complete with original packaging. Workshops, classes, or courses are excluded from the exchange.

WARRANTY | FREE WITH PURCHASE

• 90-Days International Product Warranty on all our product
• All products sold by Kelvin Gems are entitled to 90 days warranty (worldwide or local) from the date of purchase.
• We will repair your jewelry free of charge within 90 days from the original purchase date if the damage was caused by shipping or due to normal wear and tear.
• We will pay all shipping cost if the damage was found during this period of time.
• Upon expiry of the 90-day warranty period, you will be offered with the most reliable and reasonably-priced-repair service. Please contact our Customer Service Department for an estimated cost of repairing your jewelry.
• Please contact our Customer Service Representative for a Return Authorisation Number and follow our simple product repair procedures.
• All products returned for any reason must be accompanied with a valid Return Authorization Number or we shall deny the return.