How much does it cost for shipping fee?

Most of wedding.com.my’s Shops offer free shipping throughout Malaysia; however, a shipping fee may be applied depending on the shop / vendor.

NOTE : Oversize items typically take longer to deliver and sometimes require special treatment. If a special shipping and processing condition applies to an item, you`ll find clarification of the shipping methods and times noted with the product description.

 

When will I receive my order?

Your order, after successfully placed on our website, will need to go through verification process to make sure your provided payment/contact/delivery info is correct.

We will update you via email once your item is shipped out. Lead time to receive your item is clearly stated on its product page, during checkout, and on order placement success page.

Can I schedule the delivery of my order?

Our courier service is unable to provide scheduling of deliveries; therefore we cannot guarantee delivery of your order for a specific time or date.

Yet you can rest assured we are working closely with our service partners to allow us to better serve you in the future.

 

What if I am not at home when the package arrives?

You will need to sign a letter of authorization as a confirmation and indicate a second party at the point of purchase to identify the person.

 

Is there any domestic area Wedding.com.my cannot deliver to?

Wedding.com.my can deliver to all domestic areas.

 

Does Wedding.com.my offer international shipments?

International shipment is not available at Wedding.com.my at the moment.

 

Can Wedding.com.my deliver the package to my office?

Wedding.com.my will deliver your order following the address you provide during checkout, whether it is your house address or office address.

 

Can I pick up my order at Wedding.com.my office?

Wedding.com.my doesn't offer this option for now.

 

How do I track my order status?

You can track your order online 24 hours/7 days by logging in to:

http://www.wedding.com.my/order-history